WhatsApp Business profile and catalogue setup
Organise your WhatsApp Business profile with clear business details, opening information and a useful product or service catalogue. Help people understand your offer before they begin a conversation.
BRANDVERIVO / SERVICE 07
WhatsApp Marketing & Automation.
Turn enquiries into organised conversations. We scope consent-based WhatsApp journeys that help your team respond, qualify leads and follow up at the right moments.
BUILT AROUND YOUR BUSINESS
Who it’s for.
Businesses handling repeated enquiries, appointment requests, customer updates or sales follow-ups.
What we measure
Response time, qualified conversations, opt-outs, booking actions and workflow completion.
WHAT WE CAN HELP WITH
Your service toolkit.
Click-to-WhatsApp advertising
Build advertising journeys that open a WhatsApp conversation directly from the ad. Align the creative and opening message so your team receives useful context about the prospect's interest.
WhatsApp Business Platform/API integration
Scope an official WhatsApp Business Platform connection with the appropriate provider and business setup. Connect supported messaging workflows with your systems, subject to platform eligibility and approval requirements.
Approved template campaigns and broadcasts
Prepare message templates and campaign audiences for permitted business messaging. Coordinate approval, audience permissions and opt-out handling before launching a broadcast through supported tools.
Automated welcome and enquiry responses
Create useful first responses that acknowledge a new enquiry and explain the next step. Route common questions through approved information while keeping human assistance available when needed.
Lead qualification chatbots
Collect relevant details such as service interest, location or preferred timing through a guided conversation. Use agreed qualification rules to route suitable enquiries to your sales team.
Appointment booking and reminders
Help customers request or confirm appointments through supported booking workflows. Timely reminders and clear joining or location details help customers prepare for the appointment.
Payment reminders and customer notifications
Send appropriate reminders or service updates using agreed triggers and approved messaging flows. Keep messages clear and relevant, with the right customer, timing and action details.
Follow-up sequences for unconverted leads
Plan a sequence of useful follow-ups for interested prospects who have not yet taken the next step. Respect customer permissions, messaging frequency and requests to stop contact.
Customer feedback and review requests
Invite real customers to share feedback after an appropriate service milestone. Route responses to your team and make honest review requests without buying reviews or requiring positive ratings.
CRM integration and lead assignment
Connect conversations to lead records and assign responsibility using defined routing rules. Give your team a clearer view of enquiry history, ownership and the next follow-up action.
Opt-out handling and messaging compliance
Build a clear way for recipients to stop marketing messages and keep that preference reflected in your workflows. Review consent capture, template use and campaign practices against applicable platform requirements.
FROM BRIEF TO DELIVERY
A practical path forward.
Understand your starting point
Review your business goals, audience, current assets and access requirements. Agree on the priorities and how success will be assessed.
Turn the plan into action
Confirm deliverables and responsibilities, prepare the selected services and obtain your approval before launching work that needs it.
Make the next move informed
Review delivery and relevant performance indicators. Identify improvements and agree the next actions within your project or monthly scope.
Every engagement is scoped individually. Timelines, service quantities, revisions, access requirements, platform fees and reporting frequency are confirmed in your proposal. Outcomes depend on your market, offer, budget and implementation.
LET’S CONNECT THE DOTS
Make this part of
your growth plan.
Tell us about your business and we’ll discuss a suitable scope for whatsapp marketing & automation.
BETTER TOGETHER